Chapter 10: Managing strategic change

A-level BusinessAQA / OCR / Pearson Edexcel / Eduqas-WJEC12 topicsHigher

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A-Level Business: Managing Strategic Change - Authored Long Answer Questions

Examiner-style long-answer practice with automatic marking, improvement advice and ProofCoach tracking.

4 questions43 marks64.5 min

standard / hard / synoptic

5 markscalculatestandardAQA / OCR / Edexcel / Eduqas

BUS10: Marks and Spencer Group plc data for Managing Strategic Change

Measure with unit	Year 1 value	Year 2 value
Store closures (number)	20	35
Online sales share (%)	28	34
Employee engagement score (%)	64	70

BUS10A Marks and Spencer Group plc is reviewing force field analysis, Kotter, resistance to change and contingency planning. Calculate the requested business measure and interpret it for managers.

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9 marksanalysehardAQA / OCR / Edexcel / Eduqas

BUS10: Marks and Spencer Group plc data for Managing Strategic Change

Measure with unit	Year 1 value	Year 2 value
Store closures (number)	20	35
Online sales share (%)	28	34
Employee engagement score (%)	64	70

BUS10B Analyse one way Marks and Spencer Group plc's force field analysis, Kotter, resistance to change and contingency planning decision could affect its competitiveness in retail restructuring and digital transformation.

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20 marksevaluatesynopticAQA / OCR / Edexcel / Eduqas

BUS10: Marks and Spencer Group plc strategic case evidence

Marks and Spencer Group plc, 2026

Store closures (number): 20 to 35; Online sales share (%): 28 to 34; Employee engagement score (%): 64 to 70

BUS10C Evaluate whether Marks and Spencer Group plc should prioritise force field analysis, Kotter, resistance to change and contingency planning as part of its long-term strategy.

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9 marksrecommendsynopticAQA / OCR / Edexcel / Eduqas

BUS10: Marks and Spencer Group plc strategic case evidence

Marks and Spencer Group plc, 2026

Store closures (number): 20 to 35; Online sales share (%): 28 to 34; Employee engagement score (%): 64 to 70

BUS10D Recommend how Marks and Spencer Group plc should respond to the evidence on force field analysis, Kotter, resistance to change and contingency planning. Justify your answer using the data.

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9. Strategic methods: how to pursue strategies

End of AQA / OCR / Pearson Edexcel / Eduqas-WJEC

Key learning objectives

Understand the key principles behind Managing strategic change.
Apply these ideas to exam-style questions.
Recall the essential definitions and key terms.